I understand that commercials aren't meant to be taken seriously (yes, I can hear you yelling "then why the hell do you waste your time on this blog?!") but I feel commercials that blend aspects of realism and the ridiculous are among the worst. I never know whether to take the commercial seriously or if it's just a caricature I'm meant to laugh at. Now sure, this commercial is probably more of a joke than anything but I still think it's entirely plausible that someone's house could be robbed and their piece of junk computer was left behind (though it does seem unusual that someone robbing a house would have the time and desire to steal a computer desk...must have been a hell of a desk).
So the family gets home from their vacation to see their house completely stripped...can you imagine that happening to you?! I would be screaming obscenities, the kid would probably be crying and wondering aloud if they took his xbox, and the wife would immediately dash into the bedroom to see if all her jewelry was gone. So what actually happens in this commercial?
"Oh, we got robbed."Yep, that's it. No emotion whatsoever. Not even the slightest bit of panic. Thanks for stating the obvious dad! Now you could argue that the family is just in shock..but that argument falls apart as we watch the family meandering throughout the house while seemingly continuing not to care that all of their valuables are gone. Maybe they just have the best insurance money can buy? Still think they would care though.
When the family sees the computer wasn't stolen, it's not "well at least they didn't take the computer"t's "maybe we should get a new computer." This idea is apparently a new one brought on solely by the fact that the computer wasn't stolen and had nothing to do with the fact that it's ancient looking and is likely slow. Maybe it's just me, but I usually value a product's utility over whether or not someone else would want to steal it.
By far the most ridiculous aspect of this commercial though is the fact that family's first plan upon their house being robbed is to buy a new computer...of course that's what someone would do! "I know our house just got ripped apart and we have a million things to replace, but we should totally buy a new computer despite the fact that we have one that we would have definitely kept if not for a robber not wanting it."
So is this a terrible idea for a commercial? No...it might actually be a decent concept. The problem here is they take an obvious satire and then pretend like it isn't a joke. Had the family ran around the house in a panic screaming "OH GOD THE COMPUTER!" thinking the computer is valuable when it in fact isn't, it might have even been funny (technically inept people that don't realize they're living in the past is usually funny). Instead, the commercial opens somberly with a family you believe is shocked beyond emotion and then Staples reveals the punchline they did nothing to set up. Except that by the time you realize the joke it's too late to laugh and probably wasn't that funny anyway.
Extra nitpicking: The couple goes to Staples and they buy a new laptop and the guy says he transfered all their files off their old computer to the new laptop. The wife then asks the Staples guy if he moved the wedding video, the baby pictures, and the taxes onto the the new computer. If I were the Staples guy, I probably would have just said: "Everything that was on your old computer is on this one!" Instead, the Staples guy answers yes to her questions about the sensitive data--almost knowingly. How does he know there's a wedding video on the computer? Hmmmm...
(Thanks to Curtis for the discussion about this one)
